Policing Alternatives & Diversion Initiative (PAD) Community Referral Services

The City of Atlanta and the Policing Alternatives & Diversion Initiative (PAD) have partnered together to bring you PAD ATL311 Community Referral Services. You can now make referrals to ATL311 for non-emergency quality of life concerns related to mental health, substance use or extreme poverty. PAD will respond to the referral request and offer individuals short-term care navigation, stabilizing supports, and warm referrals to other service providers.

PAD 311 Community Referral Services are currently available in Atlanta Police Department Zones 1, 4, 5 and 6 and will be citywide by the summer. To submit a referral, contact ATL311 by dialing 404-546-0311, option 1, Monday – Friday 7am – 7pm.


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