While not an exhaustive list, below are many of the contacts often needed in our communities.
- Office of the Mayor: Keisha Lance Bottoms
- Atlanta City Council District 1: Carla Smith
- Atlanta City Council District 5: Natalyn Archibong
City Departments and Offices
911: Emergency city services: The 911 Communications Center receives, classifies and prioritizes calls from the public and dispatches the calls that require police response; transfers and/or directs calls that do not require police response to the proper agency/unit.
ATL 311: Non-emergency city services
City of Atlanta Accela Portal: City of Atlanta’s Citizen Gateway offers citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week. E-government services that provide valuable information about the community while making interactions with the city more efficient, convenient, and interactive.
Code Enforcement: The Code Enforcement Section is responsible for the inspection and enforcement of residential and commercial properties that violate the Atlanta Housing Code, Graffiti Ordinance, and/or Commercial Maintenance and Industrial Code.
Department of City Planning: The Office of the Commissioner provides leadership, policy direction and centralized staff support for our offices: the Office of Buildings, the Office of Zoning and Development, the Office of Housing and Community Development, and the Office of Design. Support services include administration, budget, personnel management, legislative liaison, policy collaboration and coordination and technical support and workload functions. (Includes, but not limited to departments below.)
- Board of Zoning Adjustment (BZA): The Board of Zoning Adjustment is a quasi-judicial board of five appointed members that hears applications for variances and special exceptions from the zoning ordinance, as well as appeals of administrative decisions. When making a decision concerning an application, the BZA takes into consideration the recommendations of the Office of Zoning and Development staff and the Neighborhood Planning Unit (NPU) as well as testimony given at hearings.
- Neighborhood Planning Units (NPUs)
- Office of Buildings
- Office of Design: History Preservation Urban Design Commission
- Office of Housing & Community Development
- Office of Zoning & Development
- Urban Ecology & Tree Protection
- Zoning Review Board (ZRB): The Zoning Review Board consists of nine members, appointed by the Mayor and City Council, who meet twice a month to consider property rezonings and special use permits. The Zoning Review Board takes into consideration the recommendations of the relevant Neighborhood Planning Unit (NPU) and the Office of Zoning and Development staff and makes recommendations on rezonings to the Zoning Committee of City Council.
- Center for Hard to Recycle Materials (CHaRM) (not City of Atlanta): Permanent drop-off facility that aims to improve environmental health by encouraging reuse and diverting thousands of pounds of household hazardous waste, bulky trash and other hard to recycle items from Metro-Atlanta landfills and water systems.
Fulton County Departments & Offices